Privacy Policy

Introduction

  • This Privacy Policy describes how Tranasha.in ('we', 'our', 'us') collects, uses, shares, and protects your personal data through www.tranasha.in ('Platform').
  • You may browse certain sections of the Platform without registering.
  • We do not offer any product/service outside India, and your data will be stored and processed in India.
  • By using the Platform, you agree to the Privacy Policy, Terms of Use, and Indian data protection laws.
  • If you do not agree, please do not use or access the Platform.

Data Collection

  • We collect personal data when you use our Platform, services, or interact with us. These include your name, date of birth, phone number and email ID.
  • Sensitive data like payment information may be collected with consent.
  • You may choose not to provide certain information by not using specific services or features.
  • We capture your location preferences for our analysis and service improvement.
  • If a third-party business partner collects your data, their privacy policies will apply.
  • We are not responsible for third-party privacy policies or practices.
  • Do not share sensitive data (e.g., banking passwords) if requested by an unknown source.

Data Usage

  • Personal data is used to provide requested services, improve customer experience, and process transactions. It helps in resolving disputes, troubleshooting issues, preventing fraud, and enforcing terms and conditions.
  • We use data for marketing, research, analysis, and customer engagement.
  • Some services may be affected if necessary permissions are not granted.

Data Sharing

  • We share data within our corporate entities and affiliates for service access and marketing.
  • Data may be shared with third parties like travel companies, business partners and payment providers. We may disclose data for legal compliance, fraud prevention, and law enforcement purposes.
  • We may disclose data for legal compliance, fraud prevention, and law enforcement purposes.
  • Government agencies or authorized bodies may receive data when required by law.
  • We may disclose information to protect user rights, enforce terms, or investigate violations.

User Rights

  • Users can access, update, and rectify personal data via Platform settings.

Terms & Conditions

Electronic Record and Agreement

  • This document is an electronic record under the Information Technology Act, 2000 and applicable rules. It does not require physical or digital signatures as it is generated by a computer system.
  • Published in accordance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011. By using the Platform (www.tranasha.in), you agree to the Terms of Use and Privacy Policy
  • The Platform is owned by Tranasha.in, incorporated under the Companies Act, 1956, with a registered office in Noida, Uttar Pradesh.

Usage and Agreement

  • Accessing, browsing, or transacting on the Platform signifies agreement to these terms.
  • Users must provide true, accurate, and complete information during registration.
  • We do not guarantee the accuracy, timeliness, or completeness of the information provided.
  • Users assume full responsibility for using the Platform and Services.
  • Unauthorized use of the Platform may result in legal action.

Intellectual Property

  • All content, including design, layout, and graphics, is proprietary to Tranasha.in.
  • Users have no rights to claim ownership of any intellectual property on the Platform.
  • Reproduction or unauthorized use of content may lead to legal consequences.

Transactions and Payments

  • Users agree to pay charges associated with availing services on the Platform.
  • Minimum product value is ₹10, and the maximum is ₹10,000.
  • All transactions are legally binding agreements between the user and the Platform owner.

Third-Party Links and Liability

  • Platform may contain links to third-party websites, governed by their respective terms. We are not responsible for third-party privacy policies or practices.
  • Users are advised to independently assess third-party services before engaging.

Indemnification and Liability

  • Users shall indemnify and hold Tranasha.in harmless from claims arising due to policy violations.
  • We are not liable for indirect, incidental, or consequential damages from Platform usage.
  • Liability, if any, shall not exceed ₹100 or the amount paid for services, whichever is lower.

Legal Jurisdiction

  • These Terms shall be governed by the laws of India.
  • Any disputes shall be subject to the exclusive jurisdiction of courts in Noida, Uttar Pradesh.
  • Users must communicate concerns through the contact details provided on the Platform.

Refunds

We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we've approved your return, please contact us at info@tranasha.in

Pricing Limits

The minimum value of a products/services available on our platform is ₹10, while the maximum value is limited to ₹10,000. All transactions must adhere to this range to be considered valid and successfully processed.